Security controls
- •Ask how credentials and data are protected in your setup
- •Team permissions and a record of important actions
- •Request access and security records for your review
Trust center
Understand how access, security and support are handled. Ask for the details your business needs.
Compliance information
- •Review payment-data responsibilities for your provider setup
- •Request compliance documents for your business review
- •Agree support hours and responsibilities before launch
Support and incident updates
- •How we share incident updates
- •What happens after an incident
- •Ask which services handle your data
Connected payment providers
Providers such as these may be part of your payment setup. Ask for the current coverage and a separate list of services that handle your data.
- • Safaricom M-Pesa
- • Paystack
- • Stripe
- • Pesapal
How to request more information
- Email us with your company details and questions.
- Complete a confidentiality agreement if needed.
- Receive the available documents for your review.
Related policies: Terms, Privacy policy, Acceptable use